University Park

£16,226 to £19,261 per annum, depending on skills & experience.  Salary progression beyond this range is subject to performance

The Estates Office help desk provides the first point of contact for University works requests and general enquiries. Main duties will include answering telephone and e-mail enquiries, processing information using the department's facilities management system, maintaining and updating databases and liaising with internal departments.

We are looking for a customer focused individual who has experience of working in a customer service or administration environment. You will require excellent communication, organisation and planning skills and have the ability to work under pressure. Experience of working on a helpdesk or in a maintenance related environment is desirable.

This post is full time (36.25 hours per week) and will be offered on a fixed-term basis to cover maternity leave until 13 September 2012.

Informal enquiries may be addressed to David Corden, email: David.Corden@nottingham.ac.uk.   Please note that applications sent directly to this email address will not be accepted.

For more details and/or to apply on-line please access: http://www.nottingham.ac.uk/Jobs/CurrentVacancies/ref/SJ07016E. If you are unable to apply on-line please contact the Human Resources Department, tel: 0115 846 6172.  

Please quote ref. SJ/07016E. 

Closing date:  16 February 2012.

For all our vacancies and more about working at the University of Nottingham see: http://jobs.nottingham.ac.uk/.